Diageo Taiwan Selects D2C2 for its Channel Management Solution

D2C2 Consulting Team to Build and Deploy Diageo Taiwan's Channel Management Solution

Taipei, Taiwan, July 15, 2003 – D2C2, an award-winning e-business strategy and solutions company announce that Diageo Taiwan Limited has selected D2C2 to build and deploy its high-performance channel management solution. D2C2 has been highly successful in planning, implementing and maintaining successful eCommerce offerings for retail-focused companies. D2C2 is strategically focused on B2B and Procurement projects in 2003 and has implemented B2B sites for DuPont, American Standard, Mitsui & Co., and WestPoint Stevens.

Diageo (http://www.diageo.com) is the global leader in the premium beverages industry with a portfolio of international brands including Johnnie Walker, Guinness, Smirnoff Ice and Baileys. Diageo is a FTSE 100 and Fortune 500 company operating its subsidiary in Taiwan.

Diageo Taiwan will benefit from the solution by optimizing both Diageo and Channel Partner processes creating cost savings and efficiency. The Channel Partners will benefit from the solution by allowing a simple, secure, and cost-effective way to do business with Diageo Taiwan. Channel Partners will also experience an easy-to-use interface and enjoy improved sales and customer support from Diageo Taiwan.

D2C2 Taiwan Limited will provide business consulting services alongside its technical consulting and implementation team. D2C2 will also assist in the implementation and training of the Channel Partners to ensure successful adoption of the solution. “Two vital elements to ensure the success of the overall project are process integration and channel adoption,” says Joseph Lee, Executive Vice-President, D2C2.

According to Frank Lee, IT Manager, Riche Monde speaking on behalf of Diageo Taiwan, “D2C2 was selected on the basis of its advanced solution and its team that truly understood our requirements.”

D2C2's President, Mr. Andrew Chow says, “D2C2 will work together with Diageo Taiwan to build the most advanced Channel Management Solution in Taiwan. Our team is ready and committed to the successful deployment of this project and endeavors to under-promise and over-deliver.”

Several advanced features to be activated in Q4, 2003 include Authorization Workflow and Personalization. Authorization workflow creates automated processes at Diageo Taiwan and Channel Partners enabling reduction in manual labor. Personalization is especially important in Channel Management Solutions since each customer is unique and purchases on a contract basis. Both features will allow Diageo Taiwan to automate the sales process and increase efficiency for its Channels